Jasper just sent out his prioritization list to Peter. As he wants to know if he’s correct and to give Peter some help in seeing the whole picture again. While on his lunch break Jasper sees the news on problems at the railway.

As he pressed the send button Jasper was relieved that he’d given Peter some help with understanding the bigger picture and issues at his organization. And as it was time for his lunch break he looked at the news on the Internet.

‘Backup of switch software caused train chaos’
“What’s this?” Jasper asked himself.
He read the article and it said that a problem in the backup software of the switches didn’t function correctly and resulted in chaos on the railway.

Now a few days later Jasper is still amazed on how big the effect of good software can be on everyday life.

“Why do project managers only think about time and money?” he thought to himself.
“Doesn’t this also cost a lot of money? It did cost a lot of time for everybody that wanted to go by train. And I don’t expect the project around this software to be finished within budget and time. Maybe we do something wrong.”

And as he consulted to himself even more he was thinking about his own assignment. That also had poor quality, why else do they have more then ten thousand defects to look at. But luckily he was doing something about it. And he was going to do something about it. Instead of being reactive, he was going to be proactive. Take on the issues in quality before they would be a problem! And maybe even save time and money in the process!